Customer Service Representative Contract

Our client, the largest manufacturer and retailer of eye wear, is searching for Customer Service professionals to add to their team!


  • Provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day
  • Ensures productivity, revenue generation, and quality levels
  • Works effectively in a team environment
  • Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives.


  • High School or equivalent
  • Ability to produce quality and professional written correspondence with customers
  • Ability to demonstrate and perform basic math
  • Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers
  • Associate degree or higher (preferred)
  • Previous experience in a telephonic or personal customer contact position (preferred)

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Job Overview

  • City: Mason
  • State: Ohio
  • Area: Administrative
  • Experience: Entry Level
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Michaela Jarvis
Staffing Manager

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