Software QA Engineer
Seeking candidates with solid Software Quality Assurance experience to assist with validation of Mac and iOS diagnostic tools used in field service channels to support our customers and drive key performance metrics.
5+ years of software-based QA experience or a related field.
Working knowledge of UNIX-based systems and command-line tools for log collection and analysis
Proven knowledge of core QA methodologies, including creation of test plans and test cases, authoring documentation, problem isolation techniques, regression testing, ad hoc testing, and systems integration testing
Advanced familiarity with operating and troubleshooting hardware and software (iOS, macOS, and associated hardware)
Proven ability to deliver high-quality work on tight timelines
Self-motivated, independent, and proactive
Outstanding collaboration skills
Excellent written and verbal communication skills
Proven ability to accurately collect and track testing data, and to assist developers and project leads in gauging project impact
Create and execute systematic, end-to-end test plans and test cases by working with developers and interpreting functional specification documents
Use bug-tracking software to report and prioritize issues; work with developers and team leads to understand and pursue issues to resolution
Provide project managers and team leads with timely and accurate QA status during various project phases
Collaborate with and provide support to developers, product readiness, localization, and other cross-functional teams
Contribute to initiatives to improve the overall QA process, such as identifying and closing gaps in testing coverage or inefficiencies in workflows
Experience operating hardware test fixtures is beneficial
Experience with testing automation software and scripting development on macOS and iOS platforms is a plus
Bachelor’s degree and 5+ years of related experience, or equivalent work experience
Key Qualifications –
Passion for quality, exceptional attention to detail.
Creative thinker and strong problem solver.
Excellent communication skills: Able to bridge the gap between project management, dedicated QA teams, and engineering.
Comfortable using software debugging tools.
Experience with black box/ manual QA testing.
Working knowledge of scripting language is a plus.
This position requires a self-motivated individual with strong manual QA experience.
2 – 5 years of experience.
Education: BS in Computer Science or equivalent experience.
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